Shipping Policy

Learn about our shipping methods, delivery times, and costs.

Shipping Policy

AL Raiqa Shops – Dubai, UAE

Effective Date: 19-01-2026

At AL Raiqa Shops, we offer reliable delivery services only to selected areas within Dubai and the UAE. Please review the shipping policy carefully before placing your order.

1. Delivery Coverage – Selected Areas Only

We currently provide shipping only to selected locations, as defined by AL Raiqa Shops.

  • Available delivery areas will be:

    • Displayed during checkout, or

    • Confirmed by our staff before order confirmation

Orders placed outside our serviceable areas may be declined or canceled.

2. Delivery Confirmation

  • Delivery availability is confirmed before order acceptance

  • If your location is not covered, we will:

    • Inform you promptly, and

    • Cancel the order or suggest in-store pickup (if available)

3. Delivery Timelines

Delivery timelines vary based on location, order volume, and product availability.

  • Same-day or next-day delivery may be available in selected areas

  • Delivery times provided are estimated and not guaranteed

AL Raiqa Shops is not responsible for delays caused by traffic, weather conditions, public holidays, or third-party delivery partners.

4. Shipping Charges

  • Delivery charges vary depending on the delivery location

  • Shipping fees will be shown at checkout or communicated before order confirmation

  • Delivery charges are non-refundable once the order is dispatched

5. Order Handover & Responsibility

  • Responsibility for the order transfers to the customer once the order is handed over to the delivery partner

  • Customers must ensure accurate delivery address and contact details

AL Raiqa Shops is not liable for failed deliveries due to incorrect information provided by the customer.

6. Failed or Missed Deliveries

If a delivery attempt fails due to:

  • Customer unavailability

  • Incorrect address or contact details

Additional delivery charges may apply, or the order may be canceled without refund.

7. Special Delivery Requests

Special delivery requests (specific time slots, bulk orders, corporate deliveries) are subject to availability and may incur additional charges.

8. In-Store Pickup

Where available, customers may opt for in-store pickup for eligible orders. Pickup details will be shared after order confirmation.

9. Policy Updates

AL Raiqa Shops reserves the right to modify or update this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting.

10. Contact Information

For delivery availability and shipping-related queries, please contact us:

📧 Email: info@alraiqa.ae
📞 Phone/WhatsApp: +971543072440
📍 Dubai, UAE