Privacy Policy

Learn about your privacy rights and how your data is handled.

Privacy Policy

AL Raiqa Shops – Dubai, UAE

Effective Date: 19-01-2026

At AL Raiqa Shops, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, shop in-store, or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Delivery address

  • Payment details (processed securely via third-party providers)

Non-Personal Information

  • Browser type and device information

  • Website usage data

  • Cookies and analytics data

2. How We Use Your Information

Your information is used to:

  • Process and fulfill orders

  • Arrange delivery in selected areas

  • Communicate order updates and customer support

  • Improve our products, services, and website experience

  • Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal data to third parties.

3. Payment Security

All payments are handled through secure and encrypted payment gateways. AL Raiqa Shops does not store your card or banking details on its servers.

4. Sharing of Information

We may share your information only with:

  • Delivery partners (for order fulfillment)

  • Payment service providers

  • Legal authorities, if required by UAE law

All third parties are required to maintain strict confidentiality.

5. Cookies Policy

Our website may use cookies to enhance user experience, analyze traffic, and improve functionality. You can choose to disable cookies through your browser settings, though some features may not function properly.

6. Data Protection & Retention

We take reasonable technical and organizational measures to protect your personal information from:

  • Unauthorized access

  • Loss or misuse

  • Alteration or disclosure

Your data is retained only for as long as necessary to fulfill business or legal obligations.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data (subject to legal requirements)

Requests can be made using the contact details below.

8. Third-Party Links

Our website may contain links to third-party websites. AL Raiqa Shops is not responsible for the privacy practices or content of those external sites.

9. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website.

10. Contact Information

For questions, concerns, or requests related to this Privacy Policy, please contact us:

📞 Phone: +971543072440
📧 Email: info@alraiqa.ae
📍 Location: Dubai, United Arab Emirates

11. Acceptance of Policy

By using our website or purchasing from AL Raiqa Shops, you acknowledge that you have read, understood, and agreed to this Privacy Policy.